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OT Managed Detection & Responsefor Critical Infrastructure

24x7 OT Managed Detection & Response delivered by experienced analysts using Augmented Intelligence to detect threats earlier, understand operational context, and guide safe response without disrupting production.

What is OT Managed Detection & Response?

Mithryl Systems OT MDR is a 24x7 managed service that combines advanced detection, expert investigation, and operational context to identify threats earlier, reduce risk, and guide safe response.

Our analysts understand OT environments, industrial protocols, and the impact cyber events can have on safety, production, and reliability.

What OT MDR is not

  • Not a software platform
  • Not a replacement for your team
  • Not a managed SIEM
  • Not a generic IT service
  • Not automated response
  • Not "set it and forget it"

OT MDR Includes

24x7 Monitoring and Alert Triage
Continuous monitoring of OT environments by experienced analysts.
Threat Investigation by OT Experts
Deep investigation with operational context and impact analysis.
Threat Hunting Across OT Assets
Proactive hunting to uncover threats that automated tools miss.
Detection Engineering and Content Tuning
Continuous improvement of detections to reduce noise and close gaps.
Incident Coordination and Response Guidance
Human guided response that follows your process and change control.
Executive Reporting and Risk Insights
Clear visibility into threats, trends, and operational risk.

Why OT Requires a Different Approach

OT environments have unique characteristics that require a different approach to detection and response.

Traditional IT compared with Operational Technology
DimensionTraditional ITOperational Technology
Primary FocusData confidentialitySafety, reliability and availability
Downtime ImpactInconvenienceProduction loss, safety risk
Change ToleranceHighLow - systems must run
Asset Lifecycle3-5 years10-30+ years
ProtocolsStandard IT protocolsIndustrial protocols (Modbus, DNP3, IEC 61850, OPC, etc.)
Security VisibilityHighOften limited or incomplete

What Happens When an Alert Is Generated?

  1. Alert

    Abnormal activity detected in the environment.

  2. Classify

    Is this the most likely cause?

    • Equipment issue
    • Maintenance
    • Operator activity
    • Cyber threat
  3. Apply Context

    Use operational context and asset criticality.

    • Process state
    • Asset criticality
    • Recent changes
    • Historical behavior
  4. Guide Response

    Analysts recommend the safest course of action.

    • Investigate
    • Isolate
    • Monitor
    • Escalate
  5. Safe Decision

    A trusted response that safeguards the risk.

Operational context makes the difference between a safe decision and a costly one.

How OT MDR Works

  1. 1. Observe

    Collect telemetry from across IT and OT.

  2. 2. Correlate

    Apply Augmented Intelligence to correlate events.

  3. 3. Investigate

    OT analysts investigate with deep operational understanding.

  4. 4. Understand

    Translate activity into operational impact and risk.

  5. 5. Recommend

    Guide safe and effective response with context.

  6. 6. Improve

    Refine detections and strengthen defenses continuously.

OT MDR Capabilities

Security operations center analyst monitoring OT environments
  • 24x7 Monitoring

    Continuous monitoring of OT and IT environments for early detection.
  • Threat Investigation

    Deep investigation by OT experts with operational context.
  • Threat Hunting

    Proactive threat hunting across assets, users, and environments.
  • Detection Engineering

    Continuous tuning and content development to improve detection quality.
  • Incident Coordination

    Guidance through change management and incident response processes.
  • Executive Reporting

    Clear reporting on threats, risk, and operational resilience.

Why Organizations Choose Mithryl Systems

  • Operational Intelligence

    We connect telemetry, context, and human expertise to drive better decisions.
  • OT Expertise That Matters

    130+ years of combined OT and critical infrastructure experience.
  • Augmented Intelligence

    AI does the heavy lifting. Humans make the right call.
  • Vendor Neutral

    We integrate with your existing tools and technology investments.
  • Purpose Built for OT

    Designed for industrial protocols, assets, and operational realities.
  • One Integrated Ecosystem

    All capabilities working together to strengthen operational resilience.

Business Outcomes

  • Earlier threat detection and reduced dwell time
  • Reduced operational risk and exposure
  • Improved operational resilience and uptime
  • Safer incident response
  • Better visibility for leadership and boards
  • Stronger compliance and audit readiness
  • Continuous improvement in detection quality

Operational Continuity Supported

OT MDR helps protect what keeps your operations running.

  • Safety

    Protect people and the public.
  • Reliability

    Ensure systems perform when it matters.
  • Production

    Maintain output and avoid costly disruptions.
  • Compliance

    Meet regulatory requirements with confidence.
  • Reputation

    Build trust with stakeholders and customers.

Resources & Insights

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Frequently Asked Questions

What is OT Managed Detection & Response (OT MDR)?

OT Managed Detection & Response (OT MDR) is a 24x7 managed cybersecurity service designed specifically for Operational Technology environments. Mithryl Systems continuously monitors industrial systems, investigates threats using operational context, performs proactive threat hunting, continuously improves detections, and provides expert guidance during cybersecurity incidents.

Unlike traditional MDR services that primarily protect IT assets, OT MDR is designed to protect production, safety, reliability, and operational continuity without disrupting industrial operations.

How is OT MDR different from traditional Managed Detection & Response?

Traditional MDR focuses primarily on enterprise IT systems, where protecting data and endpoints is the primary objective.

OT MDR is built specifically for industrial environments where cybersecurity decisions directly affect physical operations. Every investigation considers operational context, engineering constraints, production impact, safety requirements, and regulatory obligations before response recommendations are made.

This operational perspective allows organizations to respond to cyber threats while minimizing unnecessary operational disruption.

What does Mithryl Systems monitor as part of OT MDR?

Mithryl Systems monitors security events across industrial environments using telemetry from OT security platforms, network infrastructure, industrial assets, and supporting IT systems.

Monitoring commonly includes:

  • Industrial network monitoring
  • Firewalls
  • Remote access infrastructure
  • Engineering workstations
  • Windows-based OT systems
  • Active Directory
  • SIEM platforms
  • OT visibility platforms
  • Cloud environments supporting industrial operations

Our service is vendor neutral and integrates with existing technology investments.

Is OT MDR a software platform or a managed service?

OT MDR is a managed cybersecurity service delivered by experienced OT cybersecurity professionals.

While we leverage advanced detection technologies, automation, and Augmented Intelligence, customers are purchasing operational expertise, continuous monitoring, investigations, threat hunting, detection engineering, and guided response rather than simply another software platform.

What happens when an OT security alert is generated?

When an alert is generated, Mithryl Systems follows an operationally aware investigation process.

Our analysts:

  1. Validate the alert.
  2. Correlate related activity.
  3. Add operational context.
  4. Assess potential business impact.
  5. Recommend an appropriate response.
  6. Continue monitoring and improving future detections.

Rather than immediately recommending aggressive containment actions, we evaluate how response decisions could affect production, safety, reliability, and operational continuity.

What is Operational Context and why is it important?

Operational Context is the understanding of how industrial assets, engineering processes, production systems, and business operations work together.

Two cybersecurity alerts may appear identical technically but have dramatically different operational consequences.

By incorporating Operational Context into every investigation, Mithryl Systems helps organizations make safer, more informed response decisions that protect both cybersecurity and operations.

Does OT MDR replace our existing SOC or security team?

No.

OT MDR is designed to complement your existing cybersecurity team.

Many organizations already have enterprise SOC capabilities but lack specialized OT expertise. Mithryl Systems extends existing security operations with industrial knowledge, operational context, Detection Engineering, threat hunting, and incident investigation while working alongside internal teams.

Does OT MDR replace our existing cybersecurity tools?

No.

Mithryl Systems integrates with your existing technology investments rather than replacing them.

Our OT MDR service works alongside leading SIEM, XDR, EDR, firewall, and OT monitoring platforms to improve visibility, detection quality, investigations, and operational decision making.

Our vendor-neutral approach protects your existing investments while improving their effectiveness.

Is Detection Engineering included with OT MDR?

Yes.

Detection Engineering is a core component of Mithryl Systems OT MDR.

Rather than relying on static detection rules, we continuously evaluate detection performance, identify blind spots, reduce false positives, improve coverage, and refine detection content based on evolving threats and operational feedback.

This continuous improvement process helps customers become more effective over time rather than simply maintaining the status quo.

How does Mithryl Systems use Augmented Intelligence?

Augmented Intelligence enhances the speed and quality of analyst decision making by helping correlate telemetry, identify meaningful relationships, prioritize investigations, and surface operational context.

AI assists our analysts by processing large volumes of data, but experienced OT cybersecurity professionals remain responsible for validating findings and providing response guidance.

Our philosophy is simple:

AI does the heavy lifting. Humans make the right decisions.

Does OT MDR support compliance requirements?

Yes.

OT MDR helps organizations improve operational resilience while supporting many common cybersecurity and regulatory frameworks, including:

  • IEC 62443
  • NERC CIP
  • NIST Cybersecurity Framework
  • NIST SP 800-82
  • TSA Security Directives
  • NIS2
  • Industry-specific operational cybersecurity requirements

Our reporting, investigations, and operational visibility help organizations demonstrate stronger cybersecurity governance and readiness.

Can OT MDR integrate with Dragos, Claroty, Nozomi, Microsoft Sentinel, or Splunk?

Yes.

Mithryl Systems is vendor neutral and integrates with many leading cybersecurity platforms, including:

  • Dragos
  • Claroty
  • Nozomi Networks
  • Armis
  • Microsoft Sentinel
  • Microsoft Defender
  • Splunk
  • Palo Alto Networks
  • CrowdStrike
  • Other SIEM, XDR, EDR, and OT monitoring solutions

Our goal is to maximize the value of the technologies you already own.

How long does it take to deploy OT MDR?

Deployment timelines vary depending on the complexity of the environment and existing technologies.

Organizations with established telemetry sources can often begin receiving monitoring services within weeks. Additional capabilities such as Detection Engineering, threat hunting, operational reporting, and Cyber Fusion initiatives are introduced in phases to maximize long-term value.

How does OT MDR improve operational resilience?

Operational resilience improves when organizations detect threats earlier, understand operational impact faster, and make better decisions during cybersecurity events.

Mithryl Systems strengthens resilience by combining continuous monitoring, expert investigations, operational context, Detection Engineering, threat hunting, and executive reporting into one continuously improving operational cybersecurity program.

What makes Mithryl Systems OT MDR different?

Most MDR providers focus on detecting threats.

Mithryl Systems focuses on helping organizations make better operational decisions.

Our OT MDR service combines:

  • Deep OT cybersecurity expertise
  • Operational Intelligence
  • Augmented Intelligence
  • Continuous Detection Engineering
  • Threat Hunting
  • Digital Forensics
  • Incident Response guidance
  • Vendor-neutral integration
  • Executive operational reporting

The result is a service designed not just to detect cyber threats, but to improve operational resilience, strengthen cybersecurity maturity, and help organizations operate with confidence.

How do I get started with OT MDR?

The best place to start is by downloading the OT MDR Datasheet to understand our approach and capabilities.

If you'd like to discuss your environment, you can also schedule a conversation with a Mithryl Systems OT cybersecurity expert. We'll review your operational environment, current cybersecurity capabilities, existing technologies, and operational priorities to determine whether OT MDR is the right fit for your organization.

Ready to Strengthen Your Operational Resilience?

Let's assess your OT environment and build a plan that protects what matters most.